Please do not return damaged or wrong items until you speak with us. 


  • Create a customer service support ticket
  • Take a picture of the damaged item and send it to us with the ticket.  
  • We will offer you a discount or a replacement depending on the type and severity of the issue. 


We do not offer refunds for wrong or defective items. 


Depending on the issue, we may ask you to return the item with a prepaid label.  Our customer service team will help you further. 


Submit a Ticket