Throughout the process, we send 3-4 emails, including an order confirmation, a fulfillment notice, and a shipping notice.
If you did not receive a confirmation email immediately after ordering, please check your junk and spam folders.
If you still haven't found it, you may have made a mistake when entering your email address. Please create a ticket to give us the correct email address. Since we use your email to locate you in our system, in order to find your order we will need the date you made your purchase and the name it is under.